Frequently Asked Questions
Q: Do you really travel to my location?
A: Yes! I come to you - your home, workplace or favourite location. I go anywhere in the UK at no cost to you. If you live outside the UK get in touch so that I can find out more!
Q: How much will this cost me?
A: Head over to my Investment In Your Memories page.
Q: How long does a typical photoshoot last?
A: There are no typical photoshoots - every session is unique. The length of time I am with you depends on the number of people involved, the style of portraits that you are looking for and how many changes you would like. Most clients take between 1 and 4 hours, although I can be with you for as long as you like. Young children get tired easily and so we will plan together exactly how your photoshoot will work. For example Mum may have an extended session first then Dad brings in the children for family time, finishing with Dad having the limelight while Mum takes the kids.
Q: Can I pay online?
A: Of course! You will be given a Client Portal where your gallery, design proofs, contract, invoices and receipts are all easily to hand.
Q: I am really nervous...can you help?
A: Most people I work with do not like being in front of the camera. My clients consistently comment on how empowered they feel afterwards. I listen, am patient, and will make you look fabulous.
Q: Can I have digital images only?
A: Some types of shoot lend themselves to digital images - personal branding for example. For portraits, however, you are making more than a photograph. You are creating memories. Research shows that emotions and memories are transferred much more effectively in the long term through portraits you can touch.
Q: Do you use Photoshop?
A: Yes. The images I take come from the camera very flat looking - this is so that I can capture as much light information as possible. I use Capture One for every image and Photoshop where I need a little extra.
Q: Can you make me look younger?
A: Correct posing and lighting will make you look great.
Q: Can you make me look a lot younger?
A: I will make sure that you look your best - but I am not going to make you look like you are in your teens when you are middle-aged. Sorry.
Q: What if I am not photogenic?
A: Read this!
Q: What if I do not like my pictures?
A: If you are really not happy then neither am I. This is the only time I give a 100% refund.
Q: How much are your travel expenses?
A: Within the UK - none! If you would like to have your shoot outside of the UK then get in touch and we can talk about it.
Q: What if I have to cancel?
A: Life sometimes happens and things change. I get it. We keep in regular contact so let me know and we can rearrange.
Q: Can I pay in instalments?
A: We can arrange payments to suit your individual situation. Let's talk!
Q: Do we meet first?
A: I like to come and visit you before our shoot. Read all about it here.
Q: Can I share my images?
A: Please do! You can share directly from your gallery onto Facebook, Instagram etc
Q: Where is your studio?
A: You decide! I come to your home, workplace or favourite location. or I can even hire a studio near you if you want.
Q: Do you work with children?
A: Yes, and before you ask, pets too.
Q: My home is very dark...is that a problem?
A: I bring all the light we could need! If we cannot use natural light I have a full studio set up to make you look great!
Q: I live in London...is that a problem?
A: I do most of my work in London and the South East...but I go anywhere in the UK.
Q: I live in LA...is that a problem?
A: No! I keep travel and expenses to a minimum - in the UK it is free, outside of the UK I do make a reasonable charge. Let's talk...
Q: I live on the moon...is that a problem?
A: Sorry, in space photoshoots are not an option.....yet!
Anything else? Just get in contact: